課程名稱 |
作業管理 Operations Management |
開課學期 |
100-2 |
授課對象 |
企業管理組 |
授課教師 |
黃崇興 |
課號 |
BA2005 |
課程識別碼 |
701 21500 |
班次 |
01 |
學分 |
3 |
全/半年 |
半年 |
必/選修 |
必帶 |
上課時間 |
星期三6,7,8(13:20~16:20) |
上課地點 |
管一104 |
備註 |
本課程中文授課,使用英文教科書。 限本系所學生(含輔系、雙修生) 總人數上限:70人 |
Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1002om_huang |
課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
課程大綱
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課程概述 |
Operations management is concerned with the production of goods and the delivery of services to meet customers' demands. It is one of the central functions of every business, government agency, and non-for-profit organizations. Sound and creative operations management can provide an important competitive advantage for firms to succeed in today's marketplace. Successful companies need to have the capability of delivering high-quality products/services to meet their ever-changing customer demands in a timely and cost-effective manner. It has also been realized that the operations function must integrate into the overall corporate planning and strategy to achieve such an advantage. Therefore, an understanding of operations management is important for all managers, and a working knowledge about the Operations function of a firm is an integral part of your MBA education.
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課程目標 |
The objective of this course is to develop a general managerial perspective on the role of operations management in the function of a firm, at both the tactical and strategic levels. The course will offer a broad survey of concepts and techniques in managing operations, with particular emphasis on a number of major operations management issues that can significantly affect the competitive position of a firm in the marketplace. Through the discussions of these issues, the students can also develop a good understanding about how operations should interact with other functional areas such as marketing and finance.
Operations, getting the work done efficiently and effectively, are a matter of technique, and so we shall devote some time to mastering analytical methods. The deeper issues surrounding Operations, however, need to be addressed through a broad and conceptual approach. This course provides a blend of qualitative and quantitative treatment. A combination of lectures, cases, videos, games and in-class discussion will be used to convey the basic concepts.
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課程要求 |
Students are expected to actively and constructively attend and participate in class because learning can not be perfect by just self-study or separated from the group. Topics and associated reading materials are defined and known as course schedule in syllabus, and students are expected to read these materials before class to facilitate comprehension. |
預期每週課後學習時數 |
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Office Hours |
另約時間 |
指定閱讀 |
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參考書目 |
None |
評量方式 (僅供參考) |
No. |
項目 |
百分比 |
說明 |
1. |
Assignments |
30% |
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2. |
Exams |
70% |
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週次 |
日期 |
單元主題 |
第1週 |
2/22 |
Using Operations to Compete |
第2週 |
2/29 |
Managing Effective Projects |
第3週 |
3/07 |
Managing Effective Projects |
第4週 |
3/14 |
Developing and Managing Processes |
第5週 |
3/21 |
Analyzing Processes |
第6週 |
3/28 |
Analyzing Processes & Simulation Models |
第7週 |
4/04 |
兒童節暨民族掃墓節(放假日) |
第8週 |
4/11 |
Managing Quality |
第9週 |
4/18 |
Midterm Exam |
第10週 |
4/25 |
Planning Capacity |
第11週 |
5/9 |
Planning Capacity & Waiting Line Models |
第11週 |
5/2 |
Planning Capacity |
第12週 |
5/16 |
Managing Process Constraints |
第13週 |
5/23 |
Designing Lean Systems |
第15週 |
5/30 |
Designing effective Supply Chain |
第16週 |
6/06 |
Integrating the Supply Chain |
第17週 |
6/13 |
Managing Inventories |
第18週 |
06/20 |
Final Exam |
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